Cookie Policy
Last updated: January 2026 · CooledAI LLC
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, understand how you use the site, and improve performance.
This policy also covers similar technologies we may use, including:
- Local Storage — browser storage that persists after the session ends; we may use it to store UI preferences or other non-sensitive settings.
- Session Storage — temporary storage cleared when the browser tab or window is closed; we may use it for temporary session data or in-session state (e.g., form drafts or UI state).
Where we refer to “cookies” in this policy, we include these technologies unless otherwise stated.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
- Essential operation: Enabling core features such as navigation and session management. These are necessary for the Services to function.
- Security & authentication: We use essential cookies or tokens to identify authorized users in the CooledAI Customer Portal and to protect against unauthorized access. Session state may be maintained via cookies or browser storage so that you remain authenticated during your visit. These are required for secure access to the portal.
- Analytics / performance: Understanding how visitors use our website (e.g., pages viewed, referral source) so we can improve content and experience, in accordance with our Privacy Policy.
- Preferences: Remembering settings or choices you make (e.g., UI preferences) so we can personalize your experience where applicable.
3. Specific Third-Party Technologies
We use the following third-party technologies in connection with our website and services:
- Vercel Analytics — For site performance and usage analytics (e.g., page views, referral source). Data is processed in accordance with Vercel’s policies and our Privacy Policy.
- Session / authentication management — The CooledAI Customer Portal uses browser-based session state (e.g., session or local storage, or cookies) to maintain secure user sessions. We do not currently use a separate third-party identity provider; if we introduce one, we will update this policy and our Privacy Policy accordingly.
4. Types of Cookies We Use
- Strictly necessary: Required for the website and portal to work. You cannot opt out of these without affecting functionality.
- Analytics / performance: Help us measure traffic and usage. You may be able to opt out via your browser or our cookie preferences if we offer them.
- Functional: Remember your preferences and improve experience. Optional where legally required.
5. Key Cookies Used
The following table summarizes key cookies and similar technologies we use. This list may be updated as we add or change features.
| Name | Category | Purpose | Duration |
|---|---|---|---|
| [Example: session_id] | Essential | Portal authentication and session | Session |
| [Example: _vercel_analytics] | Performance | Site analytics (Vercel) | Persistent |
| [Local / Session Storage] | Essential / Preferences | UI preferences or temporary session data | Session or Persistent |
Specific cookie names and durations may vary. Contact us for a current list if required for your compliance or security review.
6. Do Not Track (DNT)
Some browsers offer a “Do Not Track” (DNT) signal. CooledAI LLC does not currently respond to browser DNT signals, as no industry-wide standard for recognizing or honoring DNT has been adopted. We continue to follow the practices described in this Cookie Policy and our Privacy Policy. If a standard emerges and we change our approach, we will update this policy.
7. Your Choices
Most browsers allow you to block or delete cookies (and in some cases local or session storage) through their settings. Blocking all cookies may limit your ability to use certain parts of our website or portal, including secure access to the Customer Portal. Where required by law (e.g., in certain jurisdictions), we will obtain your consent before placing non-essential cookies. You can learn more about how we handle personal data in our Privacy Policy.
8. Updates and Contact
We may update this Cookie Policy from time to time. The “Last updated” date at the top reflects the latest version.
For questions about our use of cookies and similar technologies:
CooledAI LLC · Roseville, CA
Email: legal@cooledai.com
You may also use our website Contact form for general inquiries; for legal and compliance matters we recommend legal@cooledai.com.